We want you to be delighted with your purchase from God's Delighted Ones. Please review our return and exchange policy to understand your options:

1. Return Eligibility:

• We accept returns for items that are unused, undamaged, and in their original packaging within 7 days of product received.

• To be eligible for a product return (shipping non-refundable), your item must be in the same condition as you received it.

• You are responsible for shipping fee for returned item back to seller.

2. Non-Returnable Items:

• Gift cards and downloadable software products.

  1. Personalized or customized items unless there is a manufacturing defect or damage.

3. Return Process:

• To initiate a return, please contact our customer support team at info.thedelightedones@gmail.com within 7 days of receiving your order and provide a photo of proof.

• Provide your order number and details about the item(s) you wish to return.

• Once your return request is approved, we will provide you with a return shipping address.

• Please securely package the item(s) and ship them back to us using a trackable shipping service.

• Upon receiving your return, we will inspect the item(s) and notify you of the status of your refund or exchange.

• If approved, refunds will be processed to your original method of payment. Please allow a few days for the refund to appear in your account, depending on your bank or credit card issuer.

4. Exchange Policy:

• We offer exchanges for defective or damaged items. If you need to exchange an item for the same one, contact us to arrange for the exchange process.

5. Return Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).

6. Late or Missing Returns:

• If you haven’t received your refund yet, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

• If you’ve done this and still have not received your refund, please contact us.

7. Return Exceptions:

• Items returned in a condition that is not eligible for a refund (e.g., used, damaged by the customer) will not be accepted for return and will be returned to you at your expense.

8. Policy Modifications:

• God's Delighted Ones reserves the right to modify this return and exchange policy at any time. Changes will be effective immediately upon posting on our website.

Contact Information:

• If you have any questions about our Return and Exchange Policy, please contact us at info.thedelightedones@gmail.com

Thank you for shopping with God's Delighted Ones. We appreciate your business and are here to assist you with any concerns regarding returns or exchanges.